Thoughtly

Thought.ly lets you build your own AI phone agents for your business to handle your customer service, sales, and marketing needs.

Key Features:

• AI Voice Agents: Thoughtly allows users to build AI voice agents quickly using a drag-and-drop interface. These agents can handle customer service, sales, and marketing calls.
• Multi-Channel Deployment: Agents can be deployed across various channels, including phone calls, video calls, text messages, and web interactions.
• Customization: Users can choose from a variety of AI voice models with different accents and tones to match their brand’s needs. Customization options also include importing and editing scripts.
• Integration: Thoughtly seamlessly integrates with existing CRMs and other tools to enhance workflow automation and customer interaction efficiency.
• Analytics and Reporting: The platform provides comprehensive analytics, detailed reports, and A/B testing to help businesses optimize their communication strategies and understand customer behavior better.
• Agent Accelerator Program: This program provides tools and training to help teams create and refine AI voice agents independently.

Use Cases:

• Customer Service: Automate and manage inbound and outbound customer service calls, reducing wait times and improving customer satisfaction.
• Sales and Marketing: Enhance sales efforts by using AI agents to make outbound calls, follow up on leads, and conduct market research.
• Workflow Automation: Integrate AI agents into existing workflows to handle routine tasks, freeing up human agents for more complex issues.
• Small and Large Businesses: Thoughtly caters to both startups and established enterprises, providing scalable solutions for different sizes and types of businesses.

How Thought.ly Works:

1. Sign Up/Login: Create or log in to your Thoughtly account.
2. Create Thoughtly: Click “Create a Thoughtly” and choose the conversation type.
3. Import/Write Script: Import an existing script or create a new one using the editor.
4. Customize: Use drag-and-drop tools to add and modify conversation segments.
5. Connect Data: Integrate data sources to train your AI agent.
6. Set Up Phone Numbers: Purchase and manage phone numbers for calls.
7. Manage Contacts: Import and organize contacts.
8. Preview: Test your Thoughtly to see how it works.
9. Deploy: Launch your AI agent across phone, video, or text channels.
10. Monitor: Use analytics to track performance and optimize your AI interactions.